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For any inquiries, please send us a message.
Frequently Asked Questions
What is a dedicated Virtual Assistant?
A dedicated VA is someone who has all your preferred skill set and will be for working just on you at the time following work requirements. All of their tools, apps & programs are mainly meant to make sure they’re 100% productive while doing what’s required!
Where will my VA be located?
Our VA’s are the most qualified and passionate BPO professionals in their field. They have a minimum of two to three years experience servicing American clients, as well as international accounts from other countries that use computers or smartphones with internet access. The importance we place on cultural sensitivity cannot be overstated – this is why all our employees undergo rigorous assessments before being considered for hire so they’re familiarized not just with American culture but also Filipino traditions which may differ greatly across regions depending upon location
Is my VA fluent in the English language?
With our VA’s, you won’t have to repeat any instructions. Sure they are great at communicating in English but that’s not all these bilingual employees possess! They also know how words work on paper because of their excellent comprehension skills; after hiring one for your company I’m sure the benefits will speak volumes
Will my hired VA be working on weekends or on holidays?
Are you looking for an employee who can work long hours and weekends? Our VA’s are available any time, day or night. No matter if it’s a Saturday morning or holiday evening- our team will be there with your projects! Just let us know when you need them the most so we do not overstep any boundaries set by clients in advance.
What schedule will my VA follow?
Your hired VA will work for you anywhere, at any time of day or night–no matter how different from their client’s timezone. They stay up-to date with whatever schedule preference is preferred by employers as they always adjust and cope in order to meet customer needs!
How long does the hiring process usually take?
We are always looking for new team members to help us grow. If you have the task requirements ready and available, our hiring process can be expedited so your first day of work is as productive as possible! We will communicate with you throughout this delicate time by phone line or email; open communication helps keep things running smoothly which means less stress on all parties involved.
I have an urgent task, can I hire a VA within one day?
I have an urgent task, can I hire a VA within one day?
Yes! We can get started as soon as you have the task requirements and work instructions ready. Once paid for the invoice, our HR Team will provide tools to start your project. You’ll meet with one of ours during an onboarding call that officially begins this process
Do I get to review the endorsed VA’s professional resume?
Do I get to review the endorsed VA’s professional resume?
After the phone consultation with our Client Representative, you will be ready to review qualified resumes. You can choose which one best suits your needs and schedule an interview for them!
The process starts by sourcing candidates that match skill requirements–followed by sending out endorsements of these individuals before conducting face-toface discussions over Skype or Zoom (depending on availability).
If I like to go with the VA that I just interviewed, what’s next?
Once you have made up your mind and finally decided who the hired VA will be, we then send an invoice for them via email. A payment confirmation receipt is sent immediately after so that all works go smoothly!
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CONTACT US
USA +1 702 469 2800
PH +63 949 390 3658
+63 967 216 8523
hello@24by7va.com